Return Policy





If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.



Return Process

To return an item, place the item securely in its original packaging and mail your return to the following address:

ETICITA LTD
Attn: Returns
34 Alder Lane
Sheffield, S9 4AL


Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 3-4 days from the receipt of your item to process your return.


Exceptions   

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.

info@eticita.com
       

Questions

If you have any questions concerning our return policy, please contact us at:


info@eticita.com